How to Write an Acknowledgement Email

This article was co-authored by Tami Claytor and by wikiHow staff writer, Hunter Rising. Tami Claytor is an Etiquette Coach, Image Consultant, and the Owner of Always Appropriate Image and Etiquette Consulting in New York, New York. With over 20 years of experience, Tami specializes in teaching etiquette classes to individuals, students, companies, and community organizations. Tami has spent decades studying cultures through her extensive travels across five continents and has created cultural diversity workshops to promote social justice and cross-cultural awareness. She holds a BA in Economics with a concentration in International Relations from Clark University. Tami studied at the Ophelia DeVore School of Charm and the Fashion Institute of Technology, where she earned her Image Consultant Certification.

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An acknowledgement email lets another person know that you received a message or request, even if you aren’t able to give a full response right away. While you don’t need to send an acknowledgement for every personal email you receive, you should respond in a professional or business setting when you’re addressed directly. If you only need to tell the other person you received their email, send a short acknowledgement to let them know. If the person requested a service or ordered a product, provide more information about when to expect a reply or how to resolve any issues.